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Is your loyalty program measuring the right KPIs?
A loyalty program manager analyzes KPIs

Is your loyalty program measuring the right KPIs?

After spending 30 years in loyalty, I’ve made a worrying observation: Loyalty programs are often man …

June 8, 2026 5 min read
The New Rules of Retail in the Age of AI

The New Rules of Retail in the Age of AI

We recently attended eTail Toronto, a leading North American retail conference that brings together …

May 20, 2026 5 min read
8 trends in loyalty in 2025

8 trends in loyalty in 2025

Given that over 19 loyalty programs have a presence in Canadians’ wallets1, which represents signifi …

February 21, 2025 8 min read
The top 10 best loyalty programs in Canada in 2024

The top 10 best loyalty programs in Canada in 2024

This past fall, R3 Marketing and Adviso, in collaboration with Ad hoc Research, unveiled the 7th edi …

December 5, 2024 5 min read
2023 LoyalT study webinar

2023 LoyalT study webinar

The LoyauT study is back! Adviso and R3 Marketing are proud to present the 6th edition of LoyauT, th …

November 16, 2023 1 min read

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