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A blog that puts things into perspective

Welcome to Perspective, a space for knowledge sharing that goes beyond trends to help you sharpen your strategic thinking and deepen your expertise. Here, our experts share practical perspectives grounded in real-world experience, along with proven techniques ready to be put into action. 

The New Rules of Retail in the Age of AI

The New Rules of Retail in the Age of AI

We recently attended eTail Toronto, a leading North American retail conference that brings together …

May 20, 2026 5 min read
Furniture retailers in Canada: who gets the consumer's attention?

Furniture retailers in Canada: who gets the consumer's attention?

Search Engines: The Key Step Before Making a Purchase Before purchasing a product, North Americans p …

October 11, 2023 5 min read
Expect a historic holiday season in 2021

Expect a historic holiday season in 2021

“This is predicted to be the biggest holiday season in history.”

November 1, 2021 5 min read
A historic holiday season to be expected in 2021

A historic holiday season to be expected in 2021

“This is predicted to be the biggest holiday season in history.” Google Think Holiday (Webinar) The …

November 1, 2021 5 min read
Opinion: Planning for the future when the present is uncertain

Opinion: Planning for the future when the present is uncertain

I don’t have to tell you that we are living through a unique period in time. The COVID-19 has effect …

April 8, 2020 3 min read
Dollarama is getting into e-commerce. What does it mean?

Dollarama is getting into e-commerce. What does it mean?

In February 2019, Dollarama announced the official opening of an online shopping platform, where app …

February 26, 2019 4 min read
#BLACKFRIDAY, #CYBERMONDAY, #BOXINGDAY. Are your holiday campaigns ready ?
#BLACKFRIDAY, #CYBERMONDAY, #BOXINGDAY. Are your holiday campaigns ready ?

#BLACKFRIDAY, #CYBERMONDAY, #BOXINGDAY. Are your holiday campaigns ready ?

This article was written following a collaborative study produced by Simon Lahaie, Olivier Houle, Je …

October 31, 2018 9 min read
Will Québec’s digital strategy make local businesses more competitive?

Will Québec’s digital strategy make local businesses more competitive?

The Québec government recently published its Digital Strategy, a highly awaited document in a world …

January 31, 2018 6 min read
Bridging the gap between e-commerce and true digital transformation: 8 key challenges for merchants

Bridging the gap between e-commerce and true digital transformation: 8 key challenges for merchants

Retailers face various challenges when they add an online sales channel to their strictly brick and …

April 4, 2017 4 min read
Untamed remarketing: Drawing the line between conversion and intrusion

Untamed remarketing: Drawing the line between conversion and intrusion

How many times have you visited an advertiser’s site, only to be repeatedly and frequently retargete …

November 2, 2016 3 min read
Do I need to redesign my website?

Do I need to redesign my website?

If you’ve gotten this far, chances are you’re asking yourself this question. Or you’ve already decid …

August 1, 2016 3 min read
Optimize your online shopping experience to reduce cart abandonment

Optimize your online shopping experience to reduce cart abandonment

Over the course of this past year, a financially difficult one for many Quebec retailers, it became …

September 3, 2015 5 min read
(Almost) liveblogging of the Infopresse day on retail: the impact of web marketing on offline sales methods

(Almost) liveblogging of the Infopresse day on retail: the impact of web marketing on offline sales methods

Here are my notes from the conference by Stéphane Drouin, founder and partner, SVM

November 4, 2008 3 min read
The 5 main performance indicators for an e-commerce site (2 of 2)

The 5 main performance indicators for an e-commerce site (2 of 2)

Today I am completing the second and last part of the performance indicators part of my series. I in …

August 6, 2008 2 min read
Bounce rate influences revenue

Bounce rate influences revenue

I went to test the new features of Google Analytics as soon as they went online last week and they a …

December 16, 2007 1 min read

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