An interview with Hugo Martin-Bonneville, Customer Experience Strategist: Strategy isn’t just for strategists

  • Technical level
  • Reissued on: Jun. 26 2019
  • Published on: Jun. 26 2019

This month, I met up with Hugo Martin-Bonneville, Customer Experience Strategist. As part of our customer experience team, his role is to pick insights out of a mountain of information and advise clients on how best to respond to their users’ needs.