CASE STUDY

Technologia

FIND OUT HOW WE DID IT

Adviso's expertise in strategy and digital transformation was of great help when we rethought our overall strategic approach. Adviso's vision and skills allowed us to translate the evolution of our mission into concrete business transformation. Adviso was the ideal strategic partner to communicate that Technologia was not only training, but transforming and supporting individuals and companies to reach their full potential.
Cyril Vulgarides
CEO
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STRATEGIC PLANNING FOR AN ONLINE REPOSITIONING

For over 25 years, Technologia has offered professional development through a wide range of training options in human capital, information technology, project management, and written and oral communication. With help from more than 60 experienced trainers, the company has been able to position itself as a key player in professional development among 1200 Quebec companies, including the majority of the 500 largest companies in the territory.

 

Over the years, Technologia’s catalogue of services and training opportunities has grown more complex, and its accumulated marketing initiatives caused confusion for potential customers, who found it hard to find the information they were looking for. Given this, it was deemed necessary to revise the way the service offering was communicated, moving it from a catalogue of training options, to a learning experience.

To help them reassess their positioning, Technologia gave Adviso a mandate to support their strategic thinking process. Through meetings with various internal roles and by bringing the organization’s strengths into alignment with best market practices, Adviso’s business consultants were able to work with Technologia to develop a strategic vision that offered the company greater opportunity for growth and transformation.  

Using this vision as the foundation, Adviso led a user research project among current and potential Technologia customers, with the goal of understanding their needs and irritants in order to develop and provide a better digital user experience. This allowed Technologia to outfit itself with a powerful new digital platform aligned with its brand vision. 

 
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CHALLENGES RELATED TO THE PROJECT

Renew the positioning of the brand online in partnership with BrandBourg Marketing and Design
Simplify a training offer by addressing both professionals wishing to train and companies managing their training programs
Optimize the customer experience by redesigning the online purchase and registration process
Establish a cohesion, a way of doing things and a quality specific to Technologia within a diversity of training courses developed by a large number of trainers
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STRATEGIES DEPLOYED BY
ADVISO

Analysis of the structure and performance of the digital and technological ecosystem
Online competition analysis
Development of digital personas, as well as their customer journeys, through various research activities (surveys, interviews, tests, etc.)
Definition of an inbound marketing strategy in order to acquire new customers
Design of information architecture and functional and technical models through co-creation workshops with business units
Definition of a content strategy responding to search intentions and respecting the new brand identity developed by BrandBourg Marketing and Design