Case Study / National Bank of Canada

Turn brand content into an engagement driver

Impact

As National Bank aimed to modernize its brand and increase relevance, it needed to move beyond its role as a financial institution and become a true content creator.

We deployed a structured content strategy centered around a video series distributed across multiple platforms, combined with an evolving media strategy. By leveraging engagement data and retargeting, we refined audiences to maximize content impact.

This approach helped build stronger relationships with audiences.

Result the series generated over 11 million views, reached more than 2.2 million people and achieved an average engagement rate of 11%. Proof that well executed content can shift perception and drive real engagement.

Client Objectives

Services and Technologies

Industry

The Mandate

Following the introduction of its “Let's Realize Your Ideas” brand promise in 2015 and a brand refresh in 2016, National Bank wanted to reinvigorate its brand and shift perceptions by demonstrating its commitment to helping Quebecers bring their ideas to life.

To achieve this, the organization launched the content series “Celebrating Those Who Dare,” showcasing individuals who turned their ideas into reality, from a tattoo artist who became a physician, to a divorced couple redefining shared living, to young Montreal entrepreneurs launching their own clothing brand. Supported by complementary editorial content, the series was designed to reach Quebec audiences over a full year through an evolving media strategy. Adviso developed and executed this strategy using progressive audience targeting, engagement-based audience building, and retargeting of the most qualified segments to maximize content reach and influence brand perception. 

Through this series of content, our objective was to bring the National Bank's signature "Powering your ideas" to life and inspire people to take action and dare to carry out their projects. Adviso successfully guided us in a well-crafted media and content marketing execution in order to promote the series throughout Quebec in an integrated way. The tactics recommended and the agility demonstrated by the team are definitely reasons why the series was such a trending topic!
Gabrielle Légère, Content Marketing and Brand Expression Advisor, National Bank of Canada
11%

average engagement rate on videos

The Challenges

Become a content destination

Be perceived as a source of inspiring content rather than solely a financial institution. 

Build a cohesive media ecosystem

Distribute content effectively without overexposing audiences to the same messages. 

 

Sustain engagement across topics

Maintain audience interest through diverse stories and themes. 

Adapt to digital behaviours

Adjust distribution strategies based on platforms and consumption habits. 

Continuously innovate

Evolve tactics alongside emerging platforms and best practices. 

Brands rarely change perceptions by talking about themselves; they do it by telling stories people want to be part of.

The Strategy

Design platform-specific experiences

Create formats optimized for mobile, desktop, and each distribution channel. 

Multiply audience touchpoints

Combine short- and long-form video with complementary editorial content. 

Leverage trusted partners

Distribute the series through Tou.tv to benefit from its reach and credibility. 

Test emerging channels

Use Snapchat to effectively connect with millennial audiences. 

Build qualified audiences

Grow engaged audiences and retarget them with complementary content. 

Measure brand impact

Develop a measurement framework covering both organic and paid performance. 

Optimize in real time

Use live data to continuously refine tactics and improve results. 

11M

views of the series

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