Case Study / National Bank of Canada
Turn brand content into an engagement driver
Impact
As National Bank aimed to modernize its brand and increase relevance, it needed to move beyond its role as a financial institution and become a true content creator.
We deployed a structured content strategy centered around a video series distributed across multiple platforms, combined with an evolving media strategy. By leveraging engagement data and retargeting, we refined audiences to maximize content impact.
This approach helped build stronger relationships with audiences.
Result the series generated over 11 million views, reached more than 2.2 million people and achieved an average engagement rate of 11%. Proof that well executed content can shift perception and drive real engagement.
Client Objectives
Services and Technologies
Industry
The Mandate
Following the introduction of its “Let's Realize Your Ideas” brand promise in 2015 and a brand refresh in 2016, National Bank wanted to reinvigorate its brand and shift perceptions by demonstrating its commitment to helping Quebecers bring their ideas to life.
To achieve this, the organization launched the content series “Celebrating Those Who Dare,” showcasing individuals who turned their ideas into reality, from a tattoo artist who became a physician, to a divorced couple redefining shared living, to young Montreal entrepreneurs launching their own clothing brand. Supported by complementary editorial content, the series was designed to reach Quebec audiences over a full year through an evolving media strategy. Adviso developed and executed this strategy using progressive audience targeting, engagement-based audience building, and retargeting of the most qualified segments to maximize content reach and influence brand perception.
average engagement rate on videos
The Challenges
Become a content destination
Be perceived as a source of inspiring content rather than solely a financial institution.
Build a cohesive media ecosystem
Distribute content effectively without overexposing audiences to the same messages.
Sustain engagement across topics
Maintain audience interest through diverse stories and themes.
Adapt to digital behaviours
Adjust distribution strategies based on platforms and consumption habits.
Continuously innovate
Evolve tactics alongside emerging platforms and best practices.
Brands rarely change perceptions by talking about themselves; they do it by telling stories people want to be part of.
The Strategy
Design platform-specific experiences
Create formats optimized for mobile, desktop, and each distribution channel.
Multiply audience touchpoints
Combine short- and long-form video with complementary editorial content.
Leverage trusted partners
Distribute the series through Tou.tv to benefit from its reach and credibility.
Test emerging channels
Use Snapchat to effectively connect with millennial audiences.
Build qualified audiences
Grow engaged audiences and retarget them with complementary content.
Measure brand impact
Develop a measurement framework covering both organic and paid performance.
Optimize in real time
Use live data to continuously refine tactics and improve results.
views of the series
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