Case Study / Garneau

Driving e-commerce growth through data and media orchestration

Impact

In a highly competitive international environment, Garneau needed to increase online sales while improving media investment efficiency.

We structured an approach based on audience segmentation aligned with user intent and purchase stages. By combining behavioral data and multichannel media activation, we optimized each step of the conversion journey.

This approach aligned investments with conversion opportunities.

Result online transactions increased by 140%, revenue grew by 175% during key periods and campaigns drove up to 69% more sales. Proof that data driven media orchestration can rapidly scale e-commerce performance.

Client Objectives

Services and Technologies

Industry

The Mandate

A staple of Quebec’s sporting culture since 1983, Louis Garneau Sports wanted to accelerate its digital growth and increase online sales across the United States and Europe. Initially engaged to support media strategy and campaign management, adviso quickly became a day-to-day strategic partner, helping Garneau navigate both marketing and complex technology challenges.

The objective was to increase brand visibility in highly competitive markets, drive online sales, and improve the company’s ability to reach consumers at the right moment in their buying journey. To achieve this, adviso developed a multi-channel media strategy built around audiences segmented according to search intent, interests, and behavioural signals.

As the most important retail periods of the year approached—including Black Friday and Boxing Day sales—the teams also deployed the AMFM conversion funnel model, developed by adviso’s technology and data science experts. This approach enabled consumer segmentation based on purchase intent and buying-stage maturity, allowing media investments to be optimized in an environment where every dollar spent could influence market share. Through close collaboration, operational agility, and continuous optimization, Garneau accelerated its digital transformation and achieved substantial online revenue growth.

+140%

increase in online transactions

The digital expertise of our internal and the adviso team combined takes the thinking, the strategies and the performance of digital activities further. Together, we are one big team !
Roxane Lalonde, E-commerce Director, Louis Garneau Sports Inc.

The Challenges

Increase international visibility

Expand brand presence across the United States and Europe. 

Drive digital sales growth

Convert demand into measurable e-commerce growth. 

 

Understand purchase intent

Segment consumers according to their stage in the buying journey. 

Compete in an aggressive market

Maintain performance in a highly competitive environment. 

+175%

increase in YoY numbers

As competition intensifies, growth comes not from greater visibility, but from better timing.

69%

increase in campaign-related sales

The Strategy

Build qualified audiences

Create audience segments based on search intent and consumer interests.

Deploy the AMFM model

Use an advanced conversion funnel built around consumer buying cycles. 

Activate the right channels

Leverage SEM, paid social, and display advertising to drive transactions. 

Optimize continuously

Adjust investments and creative assets in real time based on performance. 

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