Optimization culture : Doing more with less

Optimization culture : Doing more with less
Endless lists of projects, business unity priorities and bosses asking you to realize their latest “ …
January 28, 2022
5
min read
The human element and UX: Inseparable issues in CX

The human element and UX: Inseparable issues in CX
Last June 15, I had the pleasure of participating in a virtual event organized by Les Affaires as pa …
August 2, 2021
6
min read
The human factor and UX: two inseparable in CX

The human factor and UX: two inseparable in CX
On June 15, I had the pleasure of participating in the virtual internship organized by Les Affaires …
August 2, 2021
5
min read
Lessons learned from common mistakes in digital transformation

Lessons learned from common mistakes in digital transformation
We are in the eye of the perfect storm. An imminent recession, changing attitudes accelerated by the …
November 30, 2020
4
min read
Why the usefulness of data starts with people

Why the usefulness of data starts with people
This article is the second in a two-part series on inspiring discipline across your organization. Yo …
November 30, 2020
6
min read


