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Top 10 best loyalty programs in Canada

Top 10 best loyalty programs in Canada

Technology is evolving, as are consumer expectations. That means loyalty programs are changing too.

December 22, 2025 12 min read
Uncertain times: How can (and must) B2C brands adapt?

Uncertain times: How can (and must) B2C brands adapt?

In recent months, the political climate has shifted the concerns of Canadians from “The cost of groc …

September 26, 2025 5 min read
The fall of the Bay: What retailers should learn from it

The fall of the Bay: What retailers should learn from it

The announced closure of Hudson’s Bay stores marks the end of an era for arguably the most emblemati …

March 27, 2025 4 min read
Maximize customer engagement with an optimized emailing strategy

Maximize customer engagement with an optimized emailing strategy

As a direct channel of communication that is chosen by customers and highly customizable, email play …

July 5, 2024 10 min read
Why should you add your Google Analytics (GA4) data to a warehouse or data lake? And how?

Why should you add your Google Analytics (GA4) data to a warehouse or data lake? And how?

Why should you add your Google Analytics (GA4) data to a warehouse or data lake? And how? Why If you …

June 6, 2024 5 min read
Design a series of welcome emails to maximize subscriber engagement and retention

Design a series of welcome emails to maximize subscriber engagement and retention

In the vast domain of customer experience, welcome emails occupy an important place when it comes to …

March 11, 2024 10 min read
The importance of investing in SEO during tough economic times

The importance of investing in SEO during tough economic times

In a world in which primary data acquisition and the respect for privacy are of vital importance and …

February 5, 2024 7 min read
Digital synergy: maximize your results with an integrated strategy

Digital synergy: maximize your results with an integrated strategy

These three marketing techniques each have a specific goal:

January 15, 2024 5 min read
SEO as a strategic lever for the customer journey

SEO as a strategic lever for the customer journey

The terms "customer journey," "user experience," and "SEO" are common in the vocabulary of marketers …

November 1, 2023 7 min read
Evolving your media practice in a privacy-centric marketing context

Evolving your media practice in a privacy-centric marketing context

The implementation of the second phase of Bill 25 in Quebec on September 22, 2023, adding to the ann …

October 11, 2023 5 min read
The Impact of SEO in a Data Loss Context

The Impact of SEO in a Data Loss Context

The arrival of Law 25 in Quebec (which will be enforced in September 2023) and the disappearance of …

September 6, 2023 4 min read
Back to the future: Performance measurement for privacy-centric marketing

Back to the future: Performance measurement for privacy-centric marketing

The loss of non-durable identifiers due to technological changes (iOS and Google) as well as the adv …

September 6, 2023 3 min read
4 initiatives to integrate into your 2024 Marketing Plans!

4 initiatives to integrate into your 2024 Marketing Plans!

Two trends are starting to appear on the marketing ecosystem horizon for the next few years. Let’s t …

July 4, 2023 3 min read
The ultimate guide to customer loyalty through user research

The ultimate guide to customer loyalty through user research

Table of content 1. Customer loyalty has become indispensable 2. Understanding the consumer 3. Activ …

May 26, 2023 15 min read
Why are loyalty programs increasingly relevant and profitable?

Why are loyalty programs increasingly relevant and profitable?

In recent years, more and more companies have launched loyalty programs and consumers are increasing …

April 3, 2023 4 min read
E-merchandising: How to showcase your products to increase sales

E-merchandising: How to showcase your products to increase sales

In the first article in this series, we provided the definition of e-merchandising and presented one …

February 7, 2023 4 min read
How to drive sales for your online business with e-merchandising

How to drive sales for your online business with e-merchandising

Want to be less dependent on media investments while maximizing your e-commerce platform’s conversio …

January 9, 2023 7 min read
Holiday Guide 2022: Are you ready?

Holiday Guide 2022: Are you ready?

For the digital industry, 2022 was filled with big changes: the gradual withdrawal of cookies, laws …

October 31, 2022 13 min read
E-A-T & SEO: How does Google evaluate the quality of your content

E-A-T & SEO: How does Google evaluate the quality of your content

Between 2010 and 2020, the quantity of information available on the Internet multiplied by a factor …

October 18, 2022 5 min read
Ad accounts: beware of phishing!

Ad accounts: beware of phishing!

Phishing attempts are part of our everyday lives. We’re mainly familiar with them in the form of sus …

October 3, 2022 5 min read
E-A-T & SEO: How does Google evaluate the quality of your content

E-A-T & SEO: How does Google evaluate the quality of your content

Between 2010 and 2020, the quantity of information available on the Internet multiplied by a factor …

July 4, 2022 5 min read
The unforeseeable, rapid evolution of media : An unprecedented strategic challenge

The unforeseeable, rapid evolution of media : An unprecedented strategic challenge

It’s no secret that we’ve seen rapid, radical changes in media habits in recent years, and by all in …

January 28, 2022 7 min read
What will the digital customer experience landscape look like in 2022?

What will the digital customer experience landscape look like in 2022?

As 2022 dawns, the digital experience landscape has changed dramatically. Businesses that adapt to f …

January 4, 2022 7 min read
Email marketing, the essential part of marketing mix

Email marketing, the essential part of marketing mix

Is email dead? Replaced by social media and conversational platforms when it comes to personal conve …

December 6, 2021 7 min read
 

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