Account Manager

Adviso is searching for an account manager who is able to develop and maintain stable and transparent trust-based relationships with our portfolio of clients, and whose strategic advice will be of benefit to both Adviso and its clients.

Are clients your number one priority? Can you align the business needs and goals of your clients with those of the passionate digital marketing professionals you work with? Are you known for being rigorous and strategic, with exceptional skills in communication and a sense of leadership, and particularly for driving the success of brands with your wide-ranging marketing knowledge? If so, we'd love to meet you!

In this position, you will support major clients from a range of industries in their strategic directions and tactics and identify business opportunities to stimulate the constant and sustainable evolution of their digital ecosystems. You will also be responsible for your clients' reputations both internally and externally.

A typical day will involve:

• Defining your clients' strategic goals and guiding their vision of digital development; targeting your clients' needs in order to help them achieve their short-, medium- and long-term business goals and supporting them in achieving the desired results
• Acting as a leader for your account teams towards achieving your clients' objectives
• Mastering and resolving your clients' business issues and contributing to clarifying those issues for internal teams and partners
• Establishing a close relationship with your clients, taking a front seat for all conversations and especially ensuring their satisfaction, obtaining their feedback and communicating their comments internally in order to adapt Adviso's service offering
• Contributing to the constant evolution of your clients' digital maturity
• Collaborating with project managers, service directors and their teams and ensuring effective communication between teams
• Preparing for and hosting meetings with your clients and their teams to submerge yourself in their reality and observe the results of your work
• Ensuring the overall profitability of your client portfolio and determining annual growth objectives
• Collaborating with teams, estimating budgets for mandates, putting together proposals and service contracts and defining the scope of projects in a contractual sense

To succeed in this position, you must be someone who is:

• Prescient, able to creatively develop well-articulated strategies, in terms of both execution and business results
• Equipped with a strong ability to lead and mobilize teams for collaboration and to achieve results
• Independent, with a well-developed organizational sense, strong team spirit and recognized interpersonal skills
• Curious and passionate about brands and marketing
• Focused on results
• Able to set priorities, evaluate needs and invest effort in the right places to meet timelines
• Able to design, draft and present strategic documents aimed at upper management with the help of experts
• Able to travel to the office or visit clients

This challenge is for you if you have:

• At least 5 years of experience in account management at an agency
• Knowledge in and understanding of the following fields: customer experience (UX, CX), SEO, content, analytics and paid media in a business context
• Experience with and an interest in business development
• An excellent grasp of French and English, both oral and written, is necessary to ensure effective interactions with our national and international customers, as well as to ensure optimal management of content and tools in our day-to-day operations, and to foster technological innovation in our areas of expertise 
• The legal right to work in Canada

Thank you for your interest in being part of the Adviso team.

We give our full attention, in complete confidentiality, to each resumé submitted. However, although we’re grateful for every application we receive, only those whose profile matches the challenge we’re offering will be contacted.

Adviso subscribes to the principle of employment equity and invites women, visible minorities, indigenous people, people with disabilities, LGBTQ2S+ people and otherwise marginalized people to apply.