Online survey

You can trust what your visitors have to say

What do visitors think of your website? Are they easily able to find what they’re looking for? Are they satisfied? If not, why? Recommended and put in place by Adviso many times, online surveys allow you to collect valuable information from the main parties concerned: your users. You can count on them to point out any problems, and you can also count on Adviso’s teams to suggest pertinent optimizations.

Advantages and benefits of online surveys:

- Qualitative information cross-referenced with statistics concerning visits (web analytics)
- Tailored approach and results rapidly obtained
- Solid and comprehensive data for optimization purposes

Our services

- Standard or custom questionnaire
- Possibility of tailoring the survey using the graphic charter of your website
- Invitations addressed to candidates using pop-ups, banners or emails
- Configuration of survey invitation response rates

Methodology

- Analysis of your specific needs to design and configure the survey
- Rigorous selection of candidate sample size
- Monitoring of the survey’s integration in your website
- Monitoring of the collection of data
- Synthesis of results
- Cross-referencing of data with Google Analytics
- Proposed website enhancements

Specialists involved

Web Usability Specialists, Designers, Integrators, Performance Measurement Specialists, Project Managers

To find out more about surveys

- Infopresse 360 day on the topic of Web Analytics: summary of Jacques Warren’s conference (french)
- The focus is on the user (french)

Learn more about our other web usability services

Still have questions? Contact an Adviso specialist to find out more about online surveys.