With everyone and their mother talking about Big Data, I can’t help but wonder what companies plan on doing with this data. I mean, obviously their plan is to capitalize on it to increase sales and website traffic, but what service are they offering consumers/visitors in exchange?
Research shows users are interested in online experiences tailored to them. In fact, they are beginning to expect it and brands that provide these personalized online experiences (well) are compensated. Netflix, for example, has disclosed an increase in video watching and customer retention that is directly related to their personalized recommendations algorithm. Indeed, 75% of videos users watch are as a result of such recommendations.




Dans le cadre de l'évènement 